🛍️
Delete Your Account
We're sorry to see you go
Use the supported mobile app action to deactivate your FlexSell account.
To request erasure, blocking, correction, or access across all systems,
send a verified privacy request using the email option below.
Important - Some Records Must Be Reviewed
App deactivation currently:
- Anonymizes specified profile and contact information
- Marks your profile as deleted and logs you out
- Deactivates your active product listings
- Deletes comments authored by your account
- Removes the device notification token
Orders, payment references, disputes, messages, backups, security
logs, and records required by law are not automatically erased by the
app action. They are assessed through the verified privacy-request
process.
How to Delete Your Account
Option 1: Deactivate from the FlexSell App
1
Open the Flexsell app on your mobile device
2
Go to Profile by tapping your profile icon
3
Tap Settings (gear icon in the top right)
4
Scroll down to "Account Management"
6
Review the confirmation
7
Tap "Delete Account" to deactivate the account
Option 2: Submit a Verified Privacy Request
If you're unable to access the app, you can request account deletion by
email. Please include:
- Your registered email address
- Your phone number (if registered)
- Your full name as it appears on your account
- Subject line: "Account Deletion Request"
📧 Send Deletion Request
What Happens After a Request?
Immediate Effect:
- You will be logged out of all devices
- Your profile will be removed from public view
- Active listings will be deactivated
After Identity Verification:
-
We identify the records held across active systems and processors
- We erase, correct, or block data where the request is valid
-
We provide a reasoned response within the applicable PDPL period
- We notify relevant recipients where the law requires it
Data We May Retain:
-
Transaction records required for legal, accounting, consumer,
payment-dispute, fraud-prevention, or evidentiary purposes
- Information required by law to retain
- Anonymized analytics data that cannot identify you
Before You Delete
Before proceeding, you can instead:
-
Remove Listings: Keep your account but remove
individual items
-
Update Notification Settings: Control optional
notification categories
-
Log Out: Take a break without deleting your account
Need Help?
If you're having issues with the app or have concerns, please contact
our support team before deleting your account. We're here to help!