🛍️
Delete Your Account
We're sorry to see you go
If you wish to permanently delete your FlexSell account and all associated data, please follow the instructions below. We take your privacy seriously and will ensure all your data is removed from our systems.
⚠️ Important - This Action is Permanent
Deleting your account will permanently remove:
- Your profile information and settings
- All your product listings and posts
- Your transaction history
- Messages and conversations
- Reviews and ratings
- Saved items and preferences
This action cannot be undone.
How to Delete Your Account
Option 1: Delete from the FlexSell App (Recommended)
1
Open the FlexSell app on your mobile device
2
Go to Profile by tapping your profile icon
3
Tap Settings (gear icon in the top right)
4
Scroll down to "Account Management"
6
Confirm your decision by entering your password
7
Tap "Delete My Account" to confirm
Option 2: Request Deletion via Email
If you're unable to access the app, you can request account deletion by email. Please include:
- Your registered email address
- Your phone number (if registered)
- Your full name as it appears on your account
- Subject line: "Account Deletion Request"
📧 Send Deletion Request
What Happens After Deletion?
Immediate Effect:
- You will be logged out of all devices
- Your profile will be removed from public view
- Active listings will be deactivated
Within 30 Days:
- All your personal data will be permanently deleted from our active databases
- Backup copies will be removed from our systems
- Your data will be deleted from all third-party services we use
Data We May Retain:
- Transaction records for legal and accounting purposes (anonymized)
- Information required by law to retain
- Anonymized analytics data that cannot identify you
Before You Delete
Consider these alternatives:
- Deactivate Temporarily: Hide your account without deleting it
- Remove Listings: Keep your account but remove individual items
- Update Privacy Settings: Control what information is visible
- Log Out: Take a break without deleting your account
Need Help?
If you're having issues with the app or have concerns, please contact our support team before deleting your account. We're here to help!