Term and Conditions

Ratification of the Term of Use

Any person or entity who reads, uses, accesses, browses, or contributes any content or material to the site is referred to as a "user." To become a member of the Flexsell, the user must first complete the registration form and then accept to comply with the requirements of the Flexsell user agreement. By completing and ratifying the registration form, obtaining any services, or ordering items or products from any of the verticals through this platform, the user agrees to be bound by the Flexsell user agreement.

However, the user has a responsibility to make all required arrangements to get accessibility to the Flexsell. The user also has a responsibility for making sure that anyone who uses their Internet connection to visit the Flexsell is aware of and complies with the app's Term of Use...

Description of Our Services

The Flexsell allows its users who have ratified the agreement to buy from online vendors. The goal of the app is to give the user an easy and practical service by connecting them to vendors. In addition, the Flexsell has been designed to function as a platform with different verticals, and they are fashion and lifestyle.

However, the Flexsell does not interfere with the production of any item sold by vendors in all verticals. The vendors are required to follow Bahrain laws, rules, regulations, and standards governing...

Ordering

Once the User has chosen his order from the menu of his preferred vendor, he will be able to submit his order by pressing the "Checkout" button. The user should keep in mind that after clicking on the "Checkout" button, any mistakes in the information entered will be unchangeable...

Order Cancellation

The user has the option to cancel a purchase within 5 minutes from ordering it on the app. However, while every attempt is made to maintain accurate prices and descriptions, the Flexsell retains the right to cancel any orders due to incorrect information provided by the users...

Membership

Any member of the Flexsell has a "username" and "password" that are chosen by the member himself. The "username" is unique to the individual, and no two members are given the same "username". Only the member himself knows the "password."...

User’s Responsibilities

The following are the responsibilities of the user:

• The user must confirm that the information that he provides for registration is correct and he should be held liable for any losses that might occur due to inadequate information...
• The user shall be solely responsible for all personal thoughts, points of view, and declarations expressed by the user when using our services...
• The user shall not have unauthorized access to our services in any way besides the one specified by the app.
• The user shall not post or transfer viruses or other dangerous or destructive files.
• The user must use his own debit or credit when paying through the payment gateway in the app. Otherwise, the user must obtain legal approval from the card owner before proceeding with the purchase.

Visitors Conduct and Information

Any content or information that the user sends, or uploads to the Flexsell, which does include personal information, shall be deemed non-proprietary and is not considered as confidential. The Flexsell shall be under no obligation toward such information.

Anyone else that is appointed by us are allowed in copying, disclosing, distributing, incorporating, or rather utilize such content and any data, pictures, audio, texts, and other material inherent in it for any and all commercial or non-commercial reasons.

The user is not permitted to publish, upload, or transmit to or from the Flexsall any content that:

• Is illegal or deceptive; and violates the Bahrain law.
• Is equivalent to unlawful marketing; or holds viruses or other potentially hazardous applications.

Any comments or reviews submitted by the user on the app must not:

• Encompass any libelous, inappropriate, or violent content;
• Encourage violence or discriminatory treatment;
• Intrude on another person's intellectual property rights;
• Violate any legal responsibility owed to a third party for instance confidentiality obligations;
• Promoting unlawful activities or invading another's privacy;
• Give the impression that they originate from us; or
• Be used to impersonate another person or misrepresent your affluence.

However, the user is not permitted in misusing the app or website (this includes hacking). In addition, the banned activities described in the preceding paragraphs are not all-inclusive. The user agrees to reimburse the Flexsell for any expenses or damages incurred as a consequence of his violation of any of these limitations.

The Flexsell will completely cooperate with any law enforcement authorities or court order asking or directing us to divulge the identify or whereabouts of anybody who violates the preceding paragraph by uploading any content.

Forbidden Activities

The User shall not visit or utilize the app for any reason other than those specified by the Flexsell. The Flexsell is intended for users’ personal use and shall not be used in conjunction with any business ventures unless expressly sponsored or permitted by the Flexsell.

In the event that the user engages in any forbidden/unlawful activity, The Flexsell has the right in suspending, banning, or canceling the membership of a user and restricting his access to the app. Prohibited behaviors or actions including, but are not limited to:

• Fraud, obscene material trafficking, drug sales, gambling, harassing, spamming, infringement of copyright, patent infringement, or stealing of commerce secrets are all examples of illegal or tortious activities.
• Without the prior authorization of the Flexsell, methodical retrieval of data or other material from the app in order to establish or assemble, directly or indirectly, a directory, database, compilation.
• Undertaking unauthorized use of the services offered by the Flexsell, such as gathering users’ personal information such as email with the aim of sending unsolicited email.
• Taking part in linking or framing the app which is deemed to be unauthorized.
• Sending chain letters or spam mails to other people.
• To use information received from the Flexsell for communicating, promoting, soliciting, or selling to other users without their express prior permission.
• Participating in automated system usage, including utilizing scripts for adding friends or sending comments or messages, or utilizing robots or data mining, or related data collection and extraction methods.
• Trying to interfere with, disrupting, or placing an excessive load on the app or networks to which it is linked to the Flexsell.
• Making an attempt in impersonating another person.
• Using the login credentials of other users.
• Attempting to sell or transfer your profile.
• Utilizing any information acquired from the app to bother, threaten, or harm someone else.
• Trying to decipher, decompile, disassemble, or reverse engineering any program constituting or forming a part of the Flexsell.
• Trying to circumvent any security measures intended to limit or restrict access to the Flexsell or any part of the Flexsell.
• Any act of Harassment, irritation, or threatening of a user to the Flexsell by any communication means or to our employees or agents involved in providing the user with any of the app services.
• Showcasing an advert or the acceptance of payment or anything worth from a third party in return for conducting on their behalf, commercial activities on the Flexsell, which includes writing blogs, news or posting on social media with a commercial purpose.
• Inconsistent use of the Flexsell with any and all relevant laws and regulations.
• Every other potential harmful activity on the Flexsell.

Authority

The Flexsell has the following rights:

• The Flexsell has the right to temporarily stop or terminate the system’s functioning at any time.
• The Flexsell shall have no liability to its members or any third parties as a result of the system's temporary suspension or total shutdown.
• The login details will be presented and accepted upon the completion of the application components that the Flexsell will send to the customers. The Flexsell reserves the right to prohibit customers who have completed all required fields or who have connected despite the presence of passwords from obtaining a new password or from using their existing passwords for an extended length of time if the Flexsell deems that it is necessary.
• The Flexsell reserves the right in backing up and deleting all or a portion of the data, communications, and other content submitted by members or users while using the app services for any duration considered appropriate by the Flexsell. The Flexsell is not liable for the procedures of deletion or backing up.
• The Flexsell owns and retains ownership and copyrights in the graphics, designs, software, and information it creates or purchases from third parties.
• The Flexsell sales are restricted to the availability of menu, item, or product of the vendors shown on the app. The Flexsell shall not be liable if the vendor accepts an order and does not deliver the item to the customer due to an item being out of stock.The shop should take responsibility in checks the availability of the items before accepting the orders.
• The online vendors on the Flexsell have the duty to alter the information in connection to the pricing and product characteristics that are available for sale on the app. If there is any misrepresentation about the pricing or product specification, Flexsell may fix the error by canceling the transaction.
• The Flexsell reserves the right in posting any kind of materials such as graphics, designs, software, and information or other materials such as files, messages, or news, uploaded to the board generated by members and uploaded to the system or transfer them to another location within the site considered suitable by YOU.
• The Flexsell may facilitate a member's transfer to other websites. In this instance, the user accepts that the app is not liable for other websites’ context that the user may visit through its web.
• The Flexsell has the right to make modifications to the executions of this agreement, including amending current articles or adding new ones, in order to comply with any future technological requirements and regulations.
• The Flexsell has the right to alter the services that do not need membership to those that do. The Flexsell may introduce new services, update parts of its existing services partly or fully, or transition to a paid service.

Reviews Guidelines

The following criteria are used to approve reviews:

Relevancy:

The reviewers must have had actual experience with the store.

Appropriate Content:

The Flexsell is not required to accept reviews that are posted on the app. The following are some of the possible grounds for rejection:

• Cursing, rude, violent, racist, and hateful words are not accepted.
• Content that is irrelevant.
• Discrimination on nationality, race, disability, gender, or religion, is prohibited.
• Allegations of infractions of the health code.
• Out-of-date information.
• References to illegal activity or uncorrelated references towards society’s traditions and values.
• Conflicts of interest: Competitive stores are not permitted in posting bad evaluation. Infringement to the above rules may lead to permanent removal of the store from the app.

Unendorsed:

The Flexsell does not endorse reviews, and they do not reflect the opinions of the app. The Flexsell takes no responsibility for any review, or any claims, obligations, or damages arising from the use of the Flexsell or information on the Flexsell.

Ownership:

The Flexsell owns all of the reviews in perpetuity. The Flexsell has the right in reproducing, altering, translating, transferring, and distributing any and all review-related items. In addition, the Flexsell is not obligated to compensate the author or anybody else for their reviews.

Agreement Termination

The Flexsell may unilaterally end the agreement deriving from these terms at any moment.

Non-Personal and Non-Commercial Use Restrictions

The user agrees that the implications of commercial use or republication of information or content of YOU may result in severe and incalculable financial compensation that may not be an adequate or suitable solution, and YOU will be obligated to have injunctive relief that is non-permanent or permanent to prevent such use.

Product Return

Each store has a different return policy. The Flexsell accepts no responsibility for any issues that may emerge as a result of the stores' conditions for product return.

Payment Options

• The user may choose from a variety of payment options available on the Flexsell, including, debit/credit card.
• The Flexsell has the right in providing other payment options or to discontinue a particular method of payment.
• The user must select a method of payment when he places an order. If the user chose to pay online, their card details will have to be sent to the merchant acquirer to get an approval for accepting payment. The card details sent to the users’ merchant acquirer are encrypted and highly secured.
• If the user wishes to save his card details for future payment, he can. The card details will not be saved by us it will be saved by the acquirer only.
• The user is required to guarantee enough coverage of the particular account or, if using a credit card, to use the credit card solely within the card transaction limit.
• The user must avoid unlawful debit charge backs/ debit chargebacks that are not authorized.

Refund

The refund shall be practiced as per the internal policy of the company and vendors’ policy.

Payment

Order acceptance means that there is an agreement/transaction between the vendor and the user. This order is solely the responsibility of the store. To complete an order, If the user chooses to pay online using debit/credit card, the transaction is handled by the merchant acquirer.

However, the delivery fees are calculated for each order and are determined by the distance or the shop’s policy. The user can identify the delivery fee before payment are made. It will be made visible near the store's information.

The user should carefully read the following terms of service and disclaimer before using the credit or debit card for payments:

• The order cancellation period for users is restricted to 5 minutes from the moment the order is placed. For the user’s refund, the payment made with debit card with Benefit, the money can be refunded the same day. For credit cards, the chargeback will be on the second day.
• In the event of a delay in the chargeback, the user must follow up with the bank. An email will be sent to the user that includes summary of the refund if the user wishes to contact their bank regarding his refund.
• In the event that the shop experienced the inconvenience of a unavailability of an item, the user would be repaid and the applicability of chargeback will only be for the missing item and is subject to the store's chargeback policy).
• The debit/credit card used to place an order must be the user’s or else the user needs to obtain legal approval from the owner of the card before proceeding with the purchase.

After carefully reviewing all of the terms and conditions, the user is totally responsible for order placement using his credit or debit card.

Enforcement

If any part of these Terms is found to be unenforceable, illicit, or invalid, or for any reason, that part shall be considered severable from these Terms and will have no effect on the enforceability or legitimacy of any of the terms' provisions. other elements of these Terms. No renunciation by us will be interpreted as a renunciation of any prior or subsequent violation of any provision.

License

The Flexsell provides the user an authorization in viewing and downloading the app, to send email, to post about the app on social media platform and this authorization may be canceled at any moment. Other uses are not authorized.

The user may not integrate in any compilation, database or cache any material, content, or information. Any product, service, information, material, content, or software, obtained from the app may not be modified, copied, distributed, republished, transmitted, displayed, performed, reproduced, published, reused, resold, licensed, created derivative works from, transferred, or sold, unless otherwise stated.

The user cannot not deep-link to the app for any reason or access the service with any automated process, extraction software, robot, or device for scraping, copying, or monitoring any part of the app for any material on the app unless the app specifically authorizes the user to do so. Any individual or entity that breaches this paragraph will be subject to all the app's statutory and common law rights. In addition, without prior written authorization, the user may not connect to or frame any sections of the app, or any information or material contained within, in whole or in part.

Any rights not expressly permitted are retained in this document.

Contribution License

By contributing to any part of the Flexsell, the user automatically allows the Flexsell an irreversible, interminable, nonexclusive, transferable, completely paid, worldwide license for using, copying, performing and displaying publicly, reformatting, excerpting partly or wholly, and allocating contributions of that such for any reason, commercial, marketing, or in relation with the app or thereof promoting them, to arrange derivative works of, or to integrate into other works, such contributions, and providing and permitting sublicensing of the foregoing.

However, the Flexsell reserves the right in amending, redacting or editing any contribution; reclassifying any contribution to position it in suitable locations; or removing or pre-screening any contributions deemed inappropriate or contrary to this agreement.

Indemnity

The user agrees in indemnifying and holding the Flexsell, and its employees innocuous from any case, request, or harm. (Whether direct, indirect, or consequential), including lawyers' charges, made by anybody regarding your utilization of the site, with your entries, with any supposed encroachment of protected innovation or other right of any individual or substance connecting with the site, your infringement of these Terms of Use, and some other demonstrations or oversights connecting with the site.

Disclaimer

Orders, text, images, graphics, links, as well as all other information, content, products, services, and materials available through the app (whether provided by Flexsell, the users, or members, or 3rd parties), are without warranties, made available either expressly or impliedly. The Flexsell disclaims all express and implied representations and warranties, which includes but is not constrained to warranties of merchantability, fitness for a specific title, purpose, noninfringement, independence from viruses, and warranties emerging from course of performance or dealing, to the fullest extent permitted by the law.