Privacy Policy

Introduction

Flexsell (collectively referred to as “we”, “our” or “us”) is responsible for the personal information collected from individuals who use our Services (“Users” or “User”). This privacy policy explains how we handle users’ personal information when they visit our website or mobile application.

1.0 Information Collected

♦️ Personally Identified Information

We collect personal information such as first and last name, mobile number, address, and GPS location (with user consent) for account creation, order processing, and contact purposes. Additional optional details include email, gender, and date of birth.

♦️ Non-Personal Information

• Past orders, customer service inquiries, and social media interactions to improve user experience.
• Click stream data to analyze user navigation and enhance performance.
• IP addresses collected automatically for security and site functionality.

2.0 Purpose of Information Collected

• To create and manage user accounts.
• To process and deliver orders.
• To send order status updates.
• To enhance user experience via analytics and personalized content.
• To send promotional emails and recommendations.

3.0 Disclosure of Users’ Information

• Shared with partner shops for order fulfillment.
• Payment details processed securely via merchant acquirers.
• Non-personal data may be shared with analytics or service providers.
• Data transfer in case of mergers or acquisitions.
• Disclosures for fraud prevention or legal compliance.

4.0 Cookies

We use cookies to enhance user experience. Users can accept or decline cookies via browser settings.

5.0 Data Protection

We employ Cloudflare’s WAF, DDoS protection, and SSL services for security.

6.0 Security

Strict security measures are in place; however, users should also protect their credentials.

7.0 Promotions

Users may receive promotional emails or SMS with their consent and can opt-out at any time.

8.0 Amendments to Privacy Policy

We reserve the right to update this policy. Users will be notified of changes.

9.0 Amendments to User’s Personal Information

Registered users can update their personal information in account settings.

10.0 Consent

By using our app and website, users agree to this Privacy Policy.

11.0 Contact

If you have any queries, contact us at 39755008.